Mobile Device Protection
mobile device protection aimed at older phones. purchased by assurant.
Industry: Insurance startup (purchased by Assurant)
Responsibility: Branding, UX, UI, and research (product design team of one)
Screen mock showing plan card describing coverage under the Essential plan.
Direct to consumer
With the Lori product, we wanted to make insurance more approachable, friendly, and easy to understand. For Lori, I created the branding and tone.
Screen mocks for CMS tool showing customer details.
CMS: business facing internal tools
Customer management system to help manage the clients and claim details were already built by an overseas team, but needed UX fixes to make the tool more user friendly and efficient.
Screen mock showing the B2B version of the account dashboard.
b2b: added benefit for customers / Customers
The B2B product is white-labeled to allow for clients to customize the look to their brand colors. The allowed them to offer their customers and employees an added benefit.
Hand-drawn the phone “characters” that represent each plan to add to the playfulness of the branding.
CMS Portal:
from paper to high-fidelity mocks
MVP version of the onboarding flow before the UI was refined.
MVP version of the onboarding flow of the direct to consumer product.